What are the 4 Types of Case Management?

Case management is a comprehensive, often complex process involving a wide range of support, communication, and resource management practices. At its core, case management is a collaborative effort involving various social and healthcare professionals, all of whom aim to evaluate and oversee each client’s specific needs.

To meet diverse community needs, researchers and practitioners have developed various case management practices and models; a set of guidelines that case managers can use to provide appropriate care and services.

Circle Case Management team

Every case is unique...

The approach to case management depends on the context, and its efficacy will always be reliant on a case management team’s ability to adapt to meet each client's unique demands, limitations, and available resources.

To work effectively in case management, it’s always a good idea to understand the different methods and approaches to address clients' various needs. Let’s explore the four primary types of case management and their core principles.

Method 1

Brokerage case management

Brokerage case management or 'signposting' is primarily focused on connecting clients with the appropriate services and resources available within their community—and something we do here at Circle Case Management on a daily basis. In the majority of cases, for free. Instead of directly providing services, case managers in this category act as facilitators or intermediaries. They excel at assessing the unique needs of clients and identifying the most suitable solutions from the extensive network of available resources. The core principle here is to ensure that clients receive the necessary support to improve their quality of life.

Method 2

Strengths-based case management

Strengths-based case management places a strong emphasis on recognising and harnessing the individual strengths and abilities of clients. The approach revolves around the belief that everyone possesses unique capabilities. Rather than dwelling on deficits, this type of case management aims to give clients a sense of self-agency by focusing on their assets. The goal is to collaboratively build on these strengths to help clients achieve their objectives and enhance their overall well-being.

Method 3

Clinical case management

Clinical case management takes centre stage in healthcare and mental health settings. It involves specialised case managers who are well-versed in healthcare and mental health professions. These professionals work closely with clients to develop customised treatment plans. They monitor progress, ensure clients receive appropriate medical or therapeutic services, and provide counselling and support as required. The core principle is to promote the best possible health outcomes for clients. 

Method 4

Rehabilitative case management

Rehabilitative case management is particularly valuable for individuals with disabilities or chronic conditions. The dedicated team of healthcare experts  in this category assists clients in setting realistic goals, developing essential skills, and accessing the necessary services and supports to enhance their independence and overall well-being. The overarching principle is to enable clients to regain their independence and lead fulfilling lives.

How can we help?

Here at Circle Case Management, we understand that every situation is unique, and we are dedicated to tailoring our services to meet your specific needs. As specialists in rehabilitative and clinical case management, helping those in particular who've suffered from catastrophic injury, we are fully equipped to manage and handle even the most complex of cases. Our commitment is to provide client-focused solutions that adhere to the highest standards. If you’d like to find out more, please do get in touch. We’re here to help.


Posted on October 27th 2023

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